Nokia has identified a software glitch in some units of its Lumia 800 and offered to replace the handsets of affected users within a week of the Windows-based smartphone's high-profile launch in the country.
"India impact will be minimal since we just started shipping," a
Nokia India spokeswoman said. The glitch prevents the handset from accessing full battery capacity and Nokia said it can be fixed with a software update that it will release early next year, but critics see it as a major setback to the Finnish giant's efforts to defend its leadership in the smartphone market under threat from
Samsung.
Nokia had unleashed its biggestever marketing blitz to promote Lumia , its first Windows-based smar tphone, which many analysts called a make-or-break product for the world's largest handset maker. An expert said this will impact brand Nokia. "An amazing glitch after an amazing marketing campaign ," he said, requesting anonymity . "Already under fire, this battery issue would come as a New Year gift for its rivals."
SOURCE: the economic times
